Terms of Service
Last updated: April 2026
Please read these Terms of Service carefully before using our website or placing a preorder. By accessing www.mygroundsage.com or submitting a preorder, you agree to be bound by these terms.
About GroundSage
GroundSage is a Columbus, Ohio-based company developing autonomous dog waste removal technology. The GroundSage SCOOP rover is currently in development and available for preorder. References to "we," "us," and "our" refer to GroundSage.
Use of Our Website
You may use our website for lawful purposes only. You agree not to use our website in any way that violates applicable laws or regulations, infringes the rights of others, or interferes with the operation of our website or the experience of other users.
Preorders
Nature of preorders: Placing a preorder for the GroundSage SCOOP rover constitutes a reservation for a product that is currently in development and not yet available for delivery. By placing a preorder, you acknowledge that: The SCOOP rover is in development and specifications, features, pricing, and availability are subject to change Estimated delivery timelines are projections and not guarantees Production and shipping timelines may be affected by factors outside our control including supply chain conditions, regulatory requirements, and development progress Preorder payments: Preorder payments are processed at the time of order placement. By submitting a preorder, you authorize us to charge your payment method for the preorder amount. Cancellations and refunds: You may cancel your preorder and request a full refund at any time prior to your order entering the fulfillment process by contacting us at info@mygroundsage.com. We will process refund requests within 10 business days. Once an order has entered active fulfillment, our standard return policy applies. Product changes: We reserve the right to modify product specifications, features, and pricing prior to fulfillment. If material changes occur, we will notify preorder customers and offer the option to maintain the preorder at the updated terms or cancel for a full refund.
Intellectual Property
All content on this website — including text, images, graphics, logos, and software — is the property of GroundSage or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission. The GroundSage name, logo, and SCOOP product name are trademarks of GroundSage. Nothing on this website grants you any license to use our trademarks.
Disclaimer of Warranties
Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted or error-free, that defects will be corrected, or that our website or the servers that make it available are free of viruses or other harmful components. Product descriptions, specifications, and imagery on our website are provided for informational purposes. We make reasonable efforts to ensure accuracy but do not warrant that product descriptions are complete, current, or error-free.
Limitation of Liability
To the fullest extent permitted by applicable law, GroundSage shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from your use of our website or products shall not exceed the amount you paid to us in the twelve months preceding the claim.
Governing Law
These Terms of Service are governed by the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our website shall be resolved in the state or federal courts located in Franklin County, Ohio, and you consent to the personal jurisdiction of those courts.
Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to our website. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.
Contact Us
Questions about these Terms of Service can be directed to: GroundSage Columbus, Ohio info@mygroundsage.com