Privacy Policy
Last updated: April 2026
Who We Are
GroundSage is a Columbus, Ohio-based company developing autonomous dog waste removal technology. Our website is located at www.mygroundsage.com. We can be reached at info@mygroundsage.com.
What Information We Collect
Information you provide directly: When you contact us, join our early access list, submit a preorder, or fill out any form on our site, we collect the information you provide — typically your name, email address, and any details you include in your message. If you complete a purchase or preorder, we also collect billing and shipping information. Information collected automatically: When you visit our website, we automatically collect certain information about your device and how you interact with our site. This includes your IP address, browser type, pages visited, time spent on pages, and referring URLs. This information is collected through standard web analytics tools including Google Analytics. Cookies: Our website uses cookies — small text files stored on your device — to understand how visitors use our site and to improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some features of our site may not function properly without them.
How We Use Your Information
We use the information we collect to: Respond to your inquiries and provide customer support Process preorders and purchases Send you updates about GroundSage products and your order status if you have opted in to receive them Understand how our website is being used and improve its content and functionality Comply with legal obligations We do not sell your personal information to third parties. We do not share your personal information with third parties for their own marketing purposes.
Email Communications
If you join our early access list or otherwise opt in to email communications, we will send you updates about GroundSage including product development news, launch information, and relevant content. You can unsubscribe from these communications at any time by clicking the unsubscribe link in any email we send or by contacting us directly at info@mygroundsage.com.
Third-Party Services
We use a small number of third-party services to operate our website and business. These include: Squarespace — our website hosting and e-commerce platform. Squarespace processes transactions and stores order information on our behalf. Their privacy policy is available at squarespace.com/privacy. Google Analytics — we use Google Analytics to understand website traffic and visitor behavior. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout. Email marketing platform — if you are on our email list, your contact information is stored with our email service provider. Each of these services has its own privacy policy governing their use of information. We select service providers who meet appropriate data protection standards.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. If you would like us to delete your information, please contact us at info@mygroundsage.com and we will respond within 30 days.
Your Rights
Depending on your location, you may have certain rights regarding your personal information including the right to access, correct, or delete the information we hold about you. To exercise any of these rights, please contact us at info@mygroundsage.com. California residents: Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. We do not sell personal information. For more information about your rights or to submit a request, please contact us at info@mygroundsage.com.
Children's Privacy
Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at info@mygroundsage.com.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us at: GroundSage Columbus, Ohio info@mygroundsage.com